I am not a believer of the good ole phrase, “There is no such thing as a dumb question.” In fact, I cringe when I heard that throughout college.
The dumb question may entail something like:
- What’s due tomorrow? asked by a classmate that never pays attention, always on their phone and hardly ever in class.
- Why were you late? asked by a coworker, when there wasn’t a meeting, being late didn’t concern them and oh yeah, said coworker isn’t a manager.
So yes, there are dumb questions.
I was asked one said such dumb question today at work.
We have a cloud CRM that isn’t the greatest and it tends to not work from time to time. And today was one of them.
There was some work that I needed to do in it and the CRM just hasn’t been cooperating this week. So today on Friday, when I really wanted to get it done, it just wouldn’t work. After not being productive it was time to get up and throw in the towel, walk around and come back to do something else. I was just frustrated.
So I’m walking down the hall and a coworker is walking in my direction. Said coworker asked why the look. I explained that I was frustrated because the CRM wasn’t saving, it had been doing it all week and I just wanted to get it done.
And do you know what they said. They said this…
“Why were you in there?”
“I was trying to update some accounts.”
“Again, why were you in there?”
I’m thinking, For someone with a Master’s degree, you sure do ask dumb questions. What do you mean, why was in there? I wanted to answer with, because I was trying to do my job!